OTTera Privacy Policy

Last modified: 10/31/2023




This document describes the policies and practices of OTTera, Inc. (“Company”) as related to information (as defined herein). This policy describes the types of information company may collect and our practices for collecting, using, maintaining, protecting, and disclosing that information.


This policy applies to information company collects:


On our website or through our products and services.

In email, text, and other electronic messages between individuals and us.

From third parties (“Partners”).

During the provision of our services on behalf of our Partners.

It does not apply to information collected by:


Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries);


Please read this policy carefully to understand our policies and practices regarding information and how company will treat it. If a user does not agree with our policies and practices, that user’s choice is not to use our services (either directly or by interfacing through services provided by Partners). By accessing or using our services, each user agrees to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Any continued use of this our products and services after company makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Services which may be used by entities in use of OTTera’s products and services: OTT Platforms, Content Producers, Video Streaming Providers, Connected Television Advertisers, etc. in combination with the products and services of third parties. OTTera does not control and is not responsible for the privacy practices of such entities or third parties (other than service providers company engages to perform services for us), and this Privacy Policy does not cover collection or use of information by entities or third parties. Please refer to the privacy policies of the respective entities or third parties in order to understand their privacy practices and your choices related to the same.



Children Under the Age of 13


The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform parents and legal guardians (as used in this policy, “parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information. This section only applies to children under the age of 13 and supplements the other provisions of this privacy policy. Only the other provisions of this privacy policy apply to teens and adults.


Children can access many parts of our products and services and their content and use many of its features without providing us with personal information. However, some content and features are available only to registered users or require us to collect certain information, including personal information, from them. In addition, company uses certain technologies, (as otherwise stated in this policy), to automatically collect information from our users (including children) when they visit or use our products and services.


For services intended for children, company obtains verifiable parental consent related to those users (either directly or as indicated by our Partners directing those child users). Adults are not allowed to access any children-directed services. At sign-up, a child (or parent, on behalf of a child) must provide us with the following information to register with our products or services: a selected randomly generated username for the child and a parent’s email address. Company may request additional information from children, but this information is optional. Company specifies whether information is required or optional when company requests it. Company may also combine non-personal information company collects through these technologies with personal information about parents or children that company collects online (see How Company Uses Information and Information Company Collect Through Automatic Data Collection Technologies).


Company only collects as much information about a child as is reasonably necessary for the child to participate in an activity, and company does not condition his or her participation on the disclosure of more personal information than is reasonably necessary. Company support does not track and personal information obfuscation in compliance with COPPA, and do not knowingly store anything traceable or identifiable are stored on COPPA required clients.


At any time, parents or children may review a child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child’s information.


Parents and children can review, change, or delete a child’s personal information by:


·  Logging into that child’s account and visiting his or her account profile page.

·  Sending us an email at To protect privacy and security, company may require a requester to take certain steps or provide additional information to verify identity before company provides any information or make corrections.


A list of all operators that may collect or maintain personal information from children through our products or services will be provided upon written to Please direct inquiries about any operator’s privacy practices and use of children’s information to the operator at its contact information provided on their website.


To the extent that certain products or services are not directed to children, company obtains confirmation from the user that they are not a child. Company does not knowingly collect or obtain information from children related to these products and services or through any other means besides our products or services not directed to children. If company learns company have collected or received personal information from a child without verification of parental consent related to these products and services, company will delete that information. If you believe company might have any information from or about a child in relation to these services, please email us at


Information Company Collects and How Company Collect It


Company collects several types of information from and about users, including information:

  • By which an individual may be personally identified, such as name, e-mail address, billing address, or telephone number, or information that alone cannot personally identify a user but may be used to personally identify a user in combination with other information (such as gender, age, location, IP address, device identifiers, or usage behavioral information) (“personal information”);
  • That is about a user but individually does not identify that user, such as aggregated information or anonymized information; and/or
  • About users’ internet connection, the equipment users use to access our products and services, and usage details.
  • Company collects this information:
  • Directly from users when they provide it to us.
  • Automatically as users navigate through our products and services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our Partners.


Information Users Provide to Us 


The information company collects on or through our services may include:

  • Information that is provided by filling forms on our products or services. This includes information provided at the time of registering for use.
  • Records and copies of correspondence (including email addresses) if a user contacts us.
  • Details of transactions carried out through our products and services. Users may be required to provide financial information before placing an order through our products or services, which is submitted directly to our payment processing Partners. Company does not collect financial information (whether directly from you or from our payment processing Partners) except in truncated or aggregated form that cannot be used to uniquely identify you or to fraudulently act as you in a financial setting. Your financial information that you submit through our products or services may be subject to the privacy policies of those payment processing Partners.
  • Information inferred or derived from the use of our products or services (including information derived from search queries, viewing behaviors, and usage details).


Information Company Collects Through Automatic Data Collection Technologies 


As users navigate through and interact with our products and services, company may use automatic data collection technologies to collect certain information about users’ equipment, browsing actions, and patterns, including:

  • Details of use or visits to our products and services, including traffic data, location data, logs, and other communication data and the resources utilized for such use or visits.
  • Information about users’ computer and internet connection, including users’ IP address, operating system, and device ID.
  • Information about users’ use of our products or services.


The information company collects automatically may include personal information, or company may maintain it or associate it with personal information company collects in other ways or receive from third parties. It helps us to improve our products and to deliver a better and more personalized services, including by enabling us to:


Estimate our audience size and usage patterns.

  • Store information about user preferences, allowing us to customize our products or services according to users’ individual interests.
  • Speed up searches.
  • Recognize users when they return to our products or services.
  • Provide content that may be of interest to our users.


The technologies company uses for this automatic data collection may include:


  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of a device. Individuals may refuse to accept browser cookies by activating the appropriate setting. However, if this setting is selected certain parts of our products or services may be inaccessible. Unless a user has adjusted its settings so that it will refuse cookies, our system will issue cookies when a device accesses our products or services.
  • Web Beacons. Some of our products or services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and features or verifying system and server integrity).

Our use of automated data collection and use will never go beyond the authority granted by your device according to its settings. You may adjust how some information is available to us through your device’s settings, or you may avoid such collection by refraining from using our products and services. Please consult your device’s settings and the applicable terms of use or privacy policies for further information on adjusting these settings.


Partner Use of Cookies and Other Tracking Technologies


Some content or applications, including advertisements, are served by or on behalf of our Partners, including content providers, service providers, consumer-interface providers and application providers. These Partners may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about use of our products and services. The information they collect may be associated with personal information or they may collect information, including personal information, about online activities over time and across different websites and other online services (including their own). They may use this information to provide users with interest-based (behavioral) advertising or other targeted content, among other purposes.


Company does not control those Partners’ tracking technologies or how they may be used. Any questions about an advertisement or other targeted content should be directed to the responsible provider.


How Company Uses Information


Company uses information that company collects about users or that users provide to us, including any personal information:

  • To present our products and services, and their contents.
  • To provide information, products, or services requested from us.
  • To fulfill any other purpose for which the information is provided.
  • To carry out our obligations and enforce our rights arising from any contracts entered into by us, including for billing and collection.
  • To notify users about changes to our products or services company offers or provide though it.
  • To allow users to participate in interactive features on our products or services.
  • To optimize our business operations or the user experience of our products or services.
  • In any other way company may describe the information is provided.
  • For any other purpose with appropriate consent.


Company may use the information company has collected to enable us to display advertisements to our advertisers’ target audiences. Even though company does not directly collect or disclose personal information for these purposes inconsistently with your device’s settings (see Information Company Collects Through Automatic Data Collection Technologies above), if users click on or otherwise interact with an advertisement, the advertiser may assume that such users meet its target criteria.


Disclosure of Information


Company may disclose aggregated information about our users, and information that does not identify any individual, without restriction.


Company may disclose personal information that company collects as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and certain other third parties company uses to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which company discloses it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of OTTera, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by OTTera, Inc. about our users is among the assets transferred.
  • With our Partners only to the extent that they have represented they have obtained consent from relevant data subjects or otherwise have a valid, reasonable basis for obtaining, collecting, processing, or using such information.
  • To fulfill the purpose for which it is provided.
  • For any other purpose disclosed by us when provided with the information.
  • With a data subject’s consent.


Company may also disclose personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including with our Partners and/or for billing and collection purposes.
  • If company believes disclosure is necessary or appropriate to protect the rights, property, or safety of OTTera, Inc., our customers, our users, our data subjects or others.


Choices About How Company Uses and Discloses Information


Company strives to provide users with choices regarding the personal information they provide to us. Company has created mechanisms to provide users with the following control over their information:

  • Tracking Technologies and Advertising. Users can set browsers or devices to refuse all or some browser cookies, or to alert when cookies are being sent. If cookies are disabled or refused, note some parts our products or services may then be inaccessible or not function properly.
  • Account Settings. Users can adjust how some of their information (including personal information) is disclosed through their account settings.


Company does not control third parties’ (including Partner’s) collection or use of information to serve interest-based advertising. However, these third parties may provide ways to choose not to have information collected or used in this way.


Regional-or Jurisdictional-Specific Disclosures


Company may sell or disclose to a third party personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Californians have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. Effective January 1, 2023, Californians have the right under the California Privacy Rights Act of 2020 (CPRA) to limit the use of certain categories of personal information that are considered sensitive, including (but not limited to) race, religion, union membership, or sexual orientation (collectively, “sensitive personal information”) to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services, to perform the services set forth in paragraphs (2), (4), (5), and (8) of subdivision (e) of California Civil Code Section §1798.140, and as authorized by regulations adopted pursuant to subparagraph (C) of paragraph (19) of subdivision (a) of California Civil Code Section §1798.185.


Laws of other states or jurisdictions may supply similar rights, but company offers the ability to affect how company discloses your personal information or use your sensitive personal information to all of our users. If you wish to exercise the ability to opt-out of the sale or disclosure of your personal information, company will refrain from selling or disclosing your personal information unless you subsequently provide express authorization for the sale or disclosure of your personal information. If you wish to exercise the ability to limit the use of your sensitive personal information to only that authorized under the CPRA or any other applicable law, company will ensure our use does not exceed such authorized use notwithstanding anything to the contrary in this privacy policy. To exercise the ability to opt-out of the sale or disclosure of your personal information or to ensure our use of your sensitive personal information is limited to that authorized under the CPRA, please follow the instructions in described in Accessing, Correcting, Deleting, and Controlling the Use of Information.


California’s “Shine the Light” law (California Civil Code Section § 1798.83) permits users of our products and services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to


Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated email address: However, please know company does not currently sell data triggering that statute’s opt-out requirements.


Your Choices


Some of the entities, Ad Partners and Ad Servers offer an opt-out from their interest-based advertising activities, as described below. One may also contact OTTera to exercise ones EU or California privacy rights as per the corresponding sections below.


Opt-out for Desktop or Mobile Web


To opt-out of interest-based advertising of those entities, Ad Partners and Ad Servers who provide such opt-out on desktop or mobile web, please visit the NAI page located here or the DAA page located here. In order to comply with an opt-out request, these companies may set a non-unique cookie for the sole purpose of complying with such opt-out request. If an end user deletes its cookies or changes computers or devices after opting out, one will need to opt out again by clicking the links in this paragraph. Please note that where an end user blocks cookies on their browser, such companies will be unable to set an opt-out cookie, and therefore will be unable to abide by such end user opt-out request.


Opt-out for Mobile Applications


To opt-out of interest-based advertising from those entities, Ad Partners and Ad Servers who provide such opt-out for the mobile applications on a mobile device, the method of opting out depends on the type of device used. Please visit the NAI’s Mobile Choices Page located at for detailed instructions on how to use the advertising choice mechanisms for various devices and/or download the DAA's AppChoices App or the TrustArc Privacy App.


Opt-out for CTV


Many entities, and many of the manufacturers of the TV-enabled devices used, may enable an opt-out of interest-based advertising for CTV (i.e., a television with third-party connected applications, a smart television and/or a digital media streaming device).


Please visit the NAI’s Internet Connected TV Opt-Out Instructions Page located at for detailed instructions on how to use the advertising choice mechanisms for various types of CTVs.  Name and contact details of the controller Art. 4 (7) EU General Data Protection Regulation (GDPR).


This data protection information applies to data processing by:


Responsible party:


OTTera, Inc

5152 Sepulveda Blvd., #155
Sherman Oaks, CA 91403




International Data Transfers


All information processed may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States and other countries, which may have data protection laws which are different from the laws. 


If personal information is transferred which originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been found to provide an adequate level of protection under applicable data protection laws, one of the safeguards used to support such transfer is the EU Standard Contractual Clauses.


For more information about the safeguards used for international transfers of personal information, please use the contact information as set forth below.


Accessing, Correcting, Deleting, and Controlling the Use of Information


Individuals may send us an email at to request access to, correct, opt-out of the sale or disclosure, or delete any personal information provided to us, or to limit our use of your sensitive personal information. Company will respond to such requests in a timely fashion, though may require additional verification steps (as required by law) before granting any requests. Company may not accommodate a request to change information if company believes the change would violate any law or legal requirement or cause the information to be incorrect.


Please note that deleting your account through your account settings may not fully delete all of your personal information associated with it. If you wish to confirm deletion of the entirety of personal information associated with your account, please follow the mechanism described in the previous paragraph.


Residents of certain countries or states may have additional personal information rights and choices. Please see Regional- or Jurisdictional-Specific Disclosures for more information.


Data Retention

Data may be anonymized for reporting and analysis and may be stored in perpetuity to fulfill a legitimate business need or as required by law.


Data Security


Company has implemented measures designed to secure personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information provided to us is stored on our secure servers behind firewalls, and personal information is stored in encrypted or hashed form. Any payment transactions will be encrypted using SSL technology.


The safety and security of information also depends on our users. Where company has given users (or where it is otherwise supplied) a password for access to certain parts of our products and services, users are responsible for keeping this password confidential. Company asks not to share passwords with anyone.


Unfortunately, the transmission of information via the internet is not completely secure. Although company does its best to protect personal information, company cannot guarantee the security of personal information transmitted to our us or our other products or services. Any transmission of personal information is users’ own risk. Company is not responsible for circumvention of any privacy settings or security measures that company has implemented in our products or services.


Changes to Our Privacy Policy


It is our policy to post any changes company makes to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. Our Partners and relevant data subjects are responsible for periodically visiting reviewing this privacy policy to check for any changes.


Contact Information


To ask questions or comment about this privacy policy and our privacy practices, one may contact:

OTTera, Inc

5152 Sepulveda Blvd., #155
Sherman Oaks, CA 91403