Worldwide Support
Support when you need it, how you need it.
- Onboarding Support
- Post Launch
- Knowledge Base
- SLA
We are here to help
From day one OTTera is here to help, from onboarding, training, and launch you can rely on OTTera's professional support team to ensure that you have a successful launch, but support does not end there.
We are here to keep your service running at all times, worldwide. OTTera succeeds with it's clients, and making sure you're successful is at the top of our priorities.
Not sure if we can help, just ask!
Support Features
Knowledge Base
OTTera never stops innovating, to help ensure you have the best resources, OTTera has a full knowledge base to help you navigate the OTTera platforms.
Multi User Support
Have multiple team members, no worries. You control who has access to the support portal with no limits to your users.
24/7 Support
OTTera can provide support to match the needs of your business, inquire today to find the right support solution for you.
SLA
Do you need a Service Level Agreement, no worries OTTera can help. We provide white glove support to all of our clients, no one company is the same, so why should support be?
Forums
Stay up to date with all of OTTera's new Features & Partnerships by subscribing to our "New Releases" forum to get email updates whenever OTTera has news to share!