Support

At OTTera, the end of development doesn’t mark the end of our cooperation. Working with us means continual support whenever you need it. We have dedicated development teams available in every time zone to ensure we can provide top quality support anytime you need it.

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Support

Worldwide Support

Support when you need it, how you need it.

  • Onboarding Support
  • Post Launch
  • Knowledge Base
  • SLA
Worldwide Support

We are here to help

We are here to help

From day one OTTera is here to help, from onboarding, training, and launch you can rely on OTTera's professional support team to ensure that you have a successful launch, but support does not end there.

We are here to keep your service running at all times, worldwide. OTTera succeeds with it's clients, and making sure you're successful is at the top of our priorities.

Not sure if we can help, just ask!

Support Features

Knowledge Base

OTTera never stops innovating, to help ensure you have the best resources, OTTera has a full knowledge base to help you navigate the OTTera platforms.

Multi User Support

Have multiple team members, no worries. You control who has access to the support portal with no limits to your users.

24/7 Support

OTTera can provide support to match the needs of your business, inquire today to find the right support solution for you.

SLA

Do you need a Service Level Agreement, no worries OTTera can help. We provide white-glove support to all of our clients, no one company is the same, so why should support be?

Forums

Stay up to date with all of OTTera's new Features & Partnerships by subscribing to our "New Releases" forum to get email updates whenever OTTera has news to share!

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